LEBRÓN: Compliance & Ethical Leadership

  Cita para Inspirar: "El consumidor, por definición, nos incluye a todos. Son el grupo económico más grande, afectado y afectado por casi todas las decisiones económicas públicas y privadas. Sin embargo, son el único grupo importante cuyas opiniones a menudo no se escuchan." – John F. Kennedy Introducción En Puerto Rico, el uso de tarjetas de crédito y débito se ha convertido en una forma conveniente y segura para que los consumidores paguen bienes y servicios. Sin embargo, algunos negocios han estado imponiendo cargos adicionales (recargos) por el uso de tarjetas de crédito, o incluso negándose a aceptarlas por completo. Para abordar este problema, la Legislatura de Puerto Rico aprobó la Ley 150-2008 , que prohíbe a los negocios imponer recargos en las transacciones con tarjetas de crédito o débito. Esta ley fue posteriormente enmendada por la Ley 152-2013 para fortalecer las protecciones al consumidor. A pesar de estas protecciones legales, muchos consumidores en Puerto...

Quote to Inspire : "The consumer, by definition, includes us all. They are the largest economic group, affecting and affected by almost every public and private economic decision. Yet they are the only important group whose views are often not heard." – John F. Kennedy Introduction In Puerto Rico, the use of credit and debit cards has become a convenient and secure way for consumers to pay for goods and services. However, some businesses have been imposing additional charges (surcharges) for using credit cards, or even refusing to accept them altogether. To address this issue, the Puerto Rico Legislature passed Ley 150-2008 , which prohibits businesses from imposing surcharges on credit or debit card transactions. This law was later amended by Ley 152-2013 to strengthen consumer protections. Despite these legal protections, many consumers in Puerto Rico still face challenges when trying to use their credit cards. Some businesses refuse to accept cards, while others encour...

Quote to Inspire Ethics is knowing the difference between what you have a right to do and what is right to do. — Brit Hume Introduction Throughout my career as a federal investigator, HR advisor, and compliance professional, I’ve seen firsthand how unethical practices undermine fairness, harm workers, and erode trust in our industries. One troubling issue I encounter regularly is the manipulation and coercion involved in tipping—practices often hidden behind point-of-sale systems and left unchecked. At Lebrón: HR & Compliance, we believe that the 'i' in compliance matters—because the key to true success isn’t just about appearances, structures, or systems, but about the integrity within. Today, I want to shed light on this problem, explain its legal implications, and empower consumers and workers to demand transparency and fair treatment. The Problem with Preset and Forced Tips Imagine your meal is over, and you’re ready to pay. Instead of entering your own tip, the card...